If you’re having problems with AOL’s IMAP (Internet Message Access Protocol) service, here’s how to fix it.
First, make sure that your email address is correct. To do this, go to the «AOL Mail» section of your account and double check that there are no typos or spaces in the email address field.
If the problem persists after making sure that your email address is correct, try turning off and then back on your computer. This will reset any settings that might be preventing IMAP from working properly.
If the problem persists after turning off and then back on your computer, try deleting any emails on your phone or tablet before logging into AOL Mail again. If this doesn’t work, contact support at 888-XXXX-XXX